Training and Professional Development

Training and Professional Development of Resources Trinity offers a strong value proposition to our customers based on the synergies and power accrued by the optimal combination of competent People, proven Processes, and sound Technology. Our employees are our greatest asset and that makes it our primary objective to ensure that all employees maintain current skills and prepare for the ever evolving and dynamic technology environment. We emphasize on continuing education based on the defined practices and its growth; acquisition of new skills is essential for our employee and organizational growth.

Trinity has several programs to provide a training plan to ensure the highest level of technical competency for our employees.

Technology Certifications: Trinity practices are based around the leading technologies in the Industry. We emphasize on each practice member/ employee to obtain training and certifications on the relevant technology.

Technical Skill Enhancement: Trinity is committed to providing its employees with professional training opportunities and access to the latest developments in technology. Every employee is provided with a skill enhancement guideline based on the employee’s stream of experience. The guide identifies:

• Conferences to attend
• Time-Table for offered In-house trainings
• On-line course to undertake
• Customized plan based on training required for a client project
• Certification courses to undertake

Management Training: Trinity provides extensive training to its management from mid-level to Sr. executive management. We require the project managers to undergo corporate sponsored PMI training and certification. The internal Project Management training includes training on scheduling, estimating, creating and managing the Work Breakdown Structure (WBS) and automated tools. Senior management is required to maintain certifications and participate in various soft skill and management training programs.

Quality Management: All employees are required to attend quality management training offered as an In-house training program. This is a very successful training program as it enhances the employee’s quality skill and helps the organization to meet/exceed its customer’s needs.

Soft Skills Training: In light of the changing workplace, Trinity offers several soft skills training programs:

• Assertive Communications
• Assertive Communications
• Supervisors
• Conflict resolution
• Ethics in Workplace
• Assertive Communications
• Leadership
• Making Diversity Work for All of Us
• Organizing your Work
• Personality Styles
• Program Management
• Team Building
• Time Management
• Your Attitude, Your Life, Your Career

Knowledge Exchange: Trinity has implemented a knowledge management portal, which enables the employee to share their knowledge across their projects. It enables sharing of technical data & information and pitfalls and successful objects among all employees. We conduct Knowledge Exchange sessions either as an in-house training or via our portal. This has been very successful & been appreciated by our customers as it helped reduce project delivery timelines.

Performance Evaluation Strategy: Employees form the backbone of an organization. At Trinity, we align employee performance with the project’s performance strategies based on interaction of knowledge, skills, and competencies. We hold monthly reviews to check the employee performance and our managers are tasked specifically with encouraging discussion up and down the chain of command concerning issues, complaints, and methods to improve the efficiency/effectiveness of work operations. Our employee performance reviews use a structured system with four phases:

• Performance planning
• Feedback and coaching
• Assessment and review
• Rewards and recognition

Our performance review program fosters a commitment from employees by linking performance to rewards and to the success of the organization. This process also encourages two-way communication and feedback for employees and managers to strengthen or improve work performance, as well as monthly open discussions on career development.

Annual Performance Review: Annual performance is intended to be a source of communication between employees and their supervisors. They are used to evaluate an employee’s performance, define goals for the upcoming year, commend strengths, point out opportunities for improvement, and alert the supervisors to the needs of employees. Project Managers are free to conduct formal performance reviews more often than once a year, if they feel it is helpful to do so. In addition to our formal reviews, we encourage employees and supervisors to discuss job performance on a regular basis.

Employees demonstrating the skills commensurate with higher-level job categories are primary candidates for vacant or new higher-level positions. Our employees know that we offer unlimited opportunity for career growth through promotion from within. The preferred method of filling vacancies is to promote or re-assign a qualified and experienced in-place staff member. Recognition of professional achievement by internal promotion is a strong motivator and sends a powerful message to the entire staff. This minimizes performance risks for the client, as the person promoted is a proven performer. In the yearly performance reviews, we give higher weightage to individuals who have completed their professional certifications and educational training.

Timesheet Tracking Policy: Trinity’s Timesheet tracking policy is a checkpoint to track employee hours, analyze employee effort, track employee productivity, and evaluate various project schedules. At the end of the month, timesheet analysis as well as productivity reports are generated and sent to the PM for reference basis.

Trinity uses Deltek’s Time and Expense software for tracking employee timesheets. This allows managers to approve all timesheets and expenses online. In addition, this process reduces the time between collection of all time cards and expenses and ensures accuracy of bill to the customers.

Employees can enter time against project tasks and/or activities, depending on how their timesheet has been set up and what projects they have been assigned. These timesheets are then sent out for approval to their respective supervisors.

Trinity existing timesheet management system provides for a timekeeping system that:

Identifies employees’ effort against the assigned projects

Has the provision for recording the work on an hourly basis, project wise

Analyzes timesheets project wise on a monthly basis and generates timesheet analysis

Reports as well as productivity reports